Privacy Policy

1.What we need?

Our Privacy Policy regulates the use and storage of data. You can view the policy of personal data protection on the Documents and Forms pages –

ICM D.O.O., Zabukovica 48B, Zabukovica, 3302 Griže, EU-Slovenia is the Controller of the personal data that you provide (data subject: you, the buyer, visitor, etc.). We collect the following types of personal information:
– E-mail address;
– Name and Surname, Address, E-mail and Telephone Number;
– Data on payment methods, such as credit or debit card information, Paypal and other payment methods;
– Copies of personal documents confirming the accuracy of personal data;
– Cookies;
– Google Analytics, Yandex and Clouflare visit tracking;
– Links to personal profiles on social groups.

We obtain each personal information according to type of information because of necessity and with separate consent for each.

2.Why we need it?

We need your personal data in order to provide you with the following services:
– E-mail address for answering your e-mail messages or messages sent through contact forms;
– E-mail address for sending offers and e-news;
– Name and Surname, address, E-mail and telephone Number for accepting reservations, inquiries and sending of offers, or regarding the fulfilment of other requirements;
– Name and Surname, address, E-mail and telephone number for the purchase of gift certificates, vouchers or services and items related to our offer;
– Information on means of payment and copies of personal documents for the provision of services;
– E-mail address for automated marketing (validation of reservations, thank-you for reservations and the like);
– Cookies for the operation of the website;
– Communication through social groups with personal profiles that confirm the connection with us;
– Name and surname, address, E-mail and telephone number for occasional prize-winning games or other promotional campaigns with your prior permission;
– Aggregated data from Google Analyitcs or Yandex Direct or Clouflare to track visits and internal analytics to improve content.

3.What we do with personal data?

Your personal data is processed by ICM D.O.O., located in Slovenia. Hosting and storage of your data takes place at, which is located in the European Union (Germany).

No third party providers have access to your data, unless specifically required by law.

4.How long we keep it?​

In accordance with the law or the data retention policy, we are obliged to keep your information according to the schedule of keeping personal data (the maximum period is 20 years or less). After this period, your personal data will be archived. We will keep all personal information that we store for information, marketing and support until you inform us that you no longer wish to receive this information by clicking the Sign out button or using the withdrawal form (, but not longer than the maximum retention period. For more information on the Personal Data Retention Plan, see Security Policy (

5.What are your rights?​

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the possibility to request to see these data, change it or have it deleted. Please contact us through (Request form for data access – In the event that you wish to complain about how we have processed your personal data, please contact the Data Protection Officer resp. DPO at e-mail address [email protected] or in writing to ICM D.O.O., Zabukovica 48B, Zabukovica, 3302 Griže, EU-Slovenia

Our DPO will then examine your complaint and contact you to resolve the matter. If you still believe that your personal data has not been properly processed in accordance with the law, you can contact the Information Commissioner and file a complaint with him. Using a special form that can be found on the Documents and Forms page ( you can request access to privacy policies and documents.

Related Documents:

– Privacy policy
– Personal data retention policy
– Schedule of personal data retention
– Privacy Notice
– Terms and conditions

Celje, 01.05.2019, Version of Document: 1.0


In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.

Data Owner

Company Name and Basic Information about the Entity
Entity status: Registered
Short company name: ICM D.O.O.
TAX / VAT Number: SI10578668
Company Registration – Registr. Court: Court Celje
Registration number: 5396921000

Offices and Bank Accounts
Office address: Pristovškova ulica 16, 3212-Vojnik,  EU-Slovenia
Active Transaction Accounts:
IBAN | Bank | Swift (BIC code)
SI56 3300 0001 0983 592 | Addiko Bank | HAABSI22

Authorized Representatives / MANAGING DIRECTOR
Type of representative: Director
ID number: standard citizen ID number (EMŠO) – not public information
Personal name: ANTON LAZNIK
Manner of representation: separate representation
Restrictions: No restrictions

Out-of-court settlement of consumer disputes

Contact Us

Pristovškova ulica 16, 3212-Vojnik, EU-Slovenia
GSM: +386 (0)51 608 377
e-mail: [email protected]

Data Owner

MARCELINO d.o.o. Kranjčeva ulica 4; 3000 Celje; EU-Slovenija
WEB: and
Tel:+386 (0) 59 182 800, +386 (0) 59 251 431
GSM:+386 (0) 31 324 100; +386 (0) 70 602 000
E-mail:[email protected]
VAT Nr.: SI76044157
Registration number: 2276038000

The company is registered in the Register of Companies at Celje District Court.

Types of Data Collected

The owner does not provide a list of Personal Data types collected.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using this Application.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and Place of Processing the Data

Methods of Processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention Time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

Additional Information about Data Collection and Processing

Legal Action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional Information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information Not Contained in This Policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The Rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application Does Not Support “Do Not Track” Requests
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to This Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about This Privacy Policy
The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Marcelino d.o.o. and hosted on Marcelino d.o.o. servers.

Definitions and Legal References

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data
Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application
The hardware or software tool by which the Personal Data of the User is collected.

Legal Information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Application.

Latest update: 01.10. 2019

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